BRIlian Leader Development Programme 3

Learning Objectives: • Understanding the differences between traditional lean thinking and creative thinking approaches for problem solving • Introducing the key capabilities behind a creative thinking approach to solve business problems • Recognizing the organizational elements needed to transform an organization into a more innovative one • Valuing the importance of developing empathy for the end user (and any other relevant stakeholder) to uncover meaningful innovation opportunities • Learning how to build and use journey and empathy maps to guide the empathy development and uncover user-centered insights • Recognizing the value of learning from “lead users” as an additional way to uncover emerging user insights • Developing an “inquiring” mindset to formulate insightful innovation challenges that truly matter to the end-user • Developing a clear strategy agenda in the quickly evolving business world • How to gain customer insights and develop unique value propositions for your customers • Learn a structured approach to deal with the disruptive challenge that transformational innovations may pose to an organization • Identify the strategic and organizational levers that need to be activated when an organization faces a potentially transformational innovation • Understanding the key drivers and hinders of creativity • Acquiring three creative strategies to overcome the creativity blockers that prevent us ideate potentially innovative solutions • Developing a mindset that enables the search for potentially creative solutions to any given challenge • Acquire interactive oral and interpersonal communication skills critical to leaders • Understanding why agile iterating is the best way to resolve the uncertainty behind your innovative ideas under development • Comprehending the key elements that comprise a design iteration and what brings agility to it • Appreciating the value of rapid and cheap prototyping to enable the receiving of feedback about early-stage creative ideas • Developing a mindset that encourages agile experimentation and celebrates learning from failures • Develop emotional intelligence • Understand, analyze, and harness sources of power • Understanding the organizational levers that need to be managed to bring creative thinking into an established organization • Learning a “design readiness” framework to evaluate the extent to which an organization is ready to develop creative thinking capabilities • Developing a roadmap to act as an innovation catalyst in our organization